The latest practice and thinking in behaviour-based performance improvement is utilised to provide practical skills that will help participants get the most out of their teams, enhance cooperation, improve the systems outside the employees’ control and advance the safety objectives of the organization. The training program we offer is a modular approach based on the identified needs arising from detailed leadership discussion or analysis from the Leadership Development Instrument (LDI®). The main features of the training are:

• Understanding and analysing behaviour
• Managing resistance
• Aligning organisational and safety goals
• Monitoring performance and giving feedback
• Coaching: getting the most out of your work team
• Handling individual performance issues

Experienced facilitators lead these workshops. The benefits in relation to safety often flow through to all areas of the role of the manager/supervisor as a leader of performance improvement.